How to

When Does the Customer Receive Automated Emails?

Note: All of these emails are triggered to be sent in the ordering process when using the order-form. It is important to note that there are other emails that can be sent to the customer in the ordering process, however the emails discussed here will happen automatically.

Email #1 – Saved Shed Design

Trigger for Saved Shed Design Email
Customer (guest user) fills out there info and clicks Save Shed Design

  • When an authenticated user clicks Save Shed Design this email is not sent
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Email #2 – Order Confirmation

Email #3 – Deposit Receipt

Trigger

  • The second and third emails are sent when a user clicks Create Payment

#2 Order Confirmation

#2 Order Confirmation

#3 Deposit Receipt

Email #4 – Your order has been submitted

Trigger

  • The fourth email is sent when a user clicks Apply Signed Order Documents and Submit Order

#4 Your order has been submitted